Overview
In today’s competitive world, there is no doubt that digital bots are commonly used for many purposes. The most extensive use of bots these days is for web crawling purposes so that information can be extracted from various websites. This is mainly done by running automated scripts to fetch and for analyzing information from websites. After information has been extracted, organizations can distinguish between what data is important to them and use it to find valuable insights for their own business needs.
Solutions
We at Transviti aim to provide our clients with the assistance they need to use advanced artificial intelligence techniques in conjunction with effective tools to conduct in-depth research. We do this by classifying incoming customer conversation about a product or service based on the following:
Key aspects of an organization’s products and services that customers care about.
Customers underlying intentions and reactions concerning those aspects.
When these two concepts are used together, they become an important tool for analyzing various conversations with accurate results.
Tools For Artificial Intelligence
Our experts are well-versed in working on the following tools and platforms:
Awario
Hootsuite Insights
RapidMiner
Mention
